Helpful Guides
For company administrators:Invite worker to the Workforce by Avetta Mobile App - Here
For individuals:- Here is our Quick Start Guide PDF for those that have already been invited to access the app!
- Completing online training video
- Checking your site access before arriving onsite video
- Support guides for Workforce Mobile and FAQ's
Business Rules
The Business Rules specify the requirements of the documents you upload in RailWallet. Ensuring your documents meet these requirements will save time and have your workers approved faster.View the Rail Business Rules Library
Forms
Supervisor Mobile app:- Supervisors with the authorised access can manage compliance, site access and spot check workers via our Onsite Mobile application.
- View our supervisor mobile app guide.
FAQ's
Why is there no physical card?
RailWallet is an innovative and sustainable product for the Rail Industry. No more lost cards or delays from the post. Your digital card can be accessed via the Workforce by Avetta Mobile Application and can be used to demonstrate your compliance and fitness for work.
How does the system benefit contractors and suppliers?
The system is your opportunity to prove your workers have the qualifications and requirements to work safely. Benefits include:
- joining an online database of trusted and qualified business workers
- having higher quality work opportunities because you can prove you’re fit to work
- maintaining an online, portable profile
- receiving electronic reminders to stay compliant and ready to work
- enjoying a transparent cost model
- accessing a support centre of industry and software specialists if you need help reaching compliance or navigating the system
- managing your profile – roles, requirements, and training – in the system at any time, 24/7
How much does worker registration cost?
Worker registration costs between $35 and $110 + GST annually depending on the number of active subscriptions your organisation holds for the management of roles, verification or documents and access to the Workforce by Avetta mobile application. Please see Pricing and fees for more details.
What documents do I need to upload to register?
Documents may include but are not limited to:
- Photograph
- Proof of Identity
- Generic Induction Cards
- High-Risk Licenses
- Trade or Tertiary Qualifications
- Certificates or Statements of Attainment
How is my data protected?
Your privacy and the protection of your data are vital to us. Avetta is committed to complying with all applicable data protection laws. Avetta’s SaaS services are certified under ISO/IEC 27001:2022, ISO/IEC 27701:2019, ISO/IEC 27017:2015, ISO/IEC 27018:2019, and ISO/IEC 22301:2019. For further information, please refer to the Privacy & Security FAQ.