Workforce Management Program

Common Questions

For personalised assistance, call us at 1300 175 307 or email [email protected].

How to Register:
































How much does registration cost?

Step 1 > Create Worker Profile(s)
• Log into the Alstom Contractor Management System
• From your dashboard, select Manage Roles and then Add New Employee to add each worker's details.
         o If your worker already exists, simply click on their profile.

Step 2 > Assign Site(s)
• Find the employee on the “Employees Available” list, click their name, click Continue, then click Add Site and select the relevant site to associate your worker.

Step 3 > Assign Role(s)
Click All Roles, then click Add New Role.
A minimum of two roles are required for each worker.

1. Select one of the mandatory Site-specific Role
2. Select a Work Role(s) that best cover the work being performed on site. (If you cannot locate a Work Role appropriate for your workers, please contact Avetta)

Step 4 > Upload documents and book inductions
Role selections determine the competency documents (e.g. licences, certifications) you’ll upload in the system. You may also be asked to book online inductions which are required to access site. If you are booking inductions, the worker will be sent a link and login details.

Avetta will validate the documents you’ve uploaded during registration, please allow minimum 2 business days for validation.

Please complete registration of workers before attending site.


Worker registration costs $50.00 ex-GST per person which includes the management of roles, verification of documents, mobile app digital card and first year’s subscription.

Helpful Resources:

Alstom Business Rules - The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.

Supplier Knowledgebase – Helpful Tips and Tools to assist you in navigating through the Alstom Workforce Management Portal

On-Demand Supplier Webinar – Register to view the Webinar for an Alstom specific walk through of the system.

What documents do I need to upload to register?

Documents may include but are not limited to:
- Photograph
- Proof of Identity
- Generic Induction Cards
- High-Risk Licenses
- Trade or Tertiary Qualifications
- Certificates or Statements of Attainment

Worker Roles

All workers must select a site role and a work role. For Example, workers on the Sydney Light Rail site will add the “NSW – Sydney Light Rail” site and add a “1.SLR” appropriate role. As well as add the work role that reflects the type of work they complete on site (eg; Cabel Jointer, Cleaner etc).

Who do I contact if I have questions?



How does the system benefit contractors and suppliers?












Why do I need to provide my photo?






Why do I need to provide my date of birth?






Why do I need to provide my phone number?






Why do I need to provide my email?






Why do I need to provide my gender?







How is my data protected?

Call us at 1300 175 307 or email [email protected]



The system is your opportunity to prove your workers have the qualifications and requirements to work safely. Benefits include:
- joining an online database of trusted and qualified businesses workers
- having higher quality work opportunities because you can prove you’re fit to work
- maintaining an online, portable profile
- receiving electronic reminders to stay compliant and ready to work
- enjoying a transparent cost model
- accessing a support center of industry and software specialists if you need help reaching compliance or navigating the system.
- managing your profile – roles, requirements, and training – in the system at any time, 24/7


The Workforce system will display your image alongside your name and unique profile ID.

When accessing the site, our clients and/or their security representatives can match your face to your profile, ensuring the correct person is accessing the site and that they are compliant and authorised to do so.


Your date of birth is used to differentiate you from another worker with the same name.
The combination of your name and date of birth ensures your Avetta profile stays unique to your records, so even if you change companies and start working for other clients, you can take your records with you.


eCards and invitations to use the Workforce Mobile App are distributed via a Short Message Service (SMS) which can only be delivered to a mobile phone.

Clients can also use the system to send important notifications through a broadcasting service.


Invitations to complete client-required orientations, inductions, and training courses hosted in the Avetta Learning Management System (LMS) will be sent directly to your email address.
System notifications, including expiry notifications and requests to renew your training and competency requirements, will also be directed to your email.



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This field enables businesses to report how they compare to others in their sector and of a similar size. This information is used to help organizations identify where they are doing well and where they need to improve.


Avetta respects the privacy of every person who contacts our company or is associated with the services that we provide to our customers. Our Privacy Policy outlines the information we collect and how it is used.

What suppliers value about the Avetta platform