Health and Safety Compliance Program

Why We Are Partnering with Avetta

To watch the full town hall video, click here to register and view.

Common Questions

For personalized assistance, call us at 800-506-7427 Opt. 2

What is ServiceEdge?




What is provided in exchange for C&W Supplier Maintenance fee?










How is the fee applied to multiple contracts?

Why should I join the program?

ServiceEdge is C&W’s centralized supplier management platform. Eligible suppliers are forwarded to Avetta when they are added as new businesses in ServiceEdge, or services are requested by a new part of the C&W organization.

The fee covers the following series:

- Supplier access to ServiceEdge, C&W’s supplier management platform.
- A central location to maintain company information and documentation for C&W
- A company profile that is accessible to any C&W employee in need of a new supplier.
- Basic compliance checks including Employer Tax ID Number verification (TIN Check), legal address confirmation, W8/W9 verification, Office of Foreign Asset Control (OFAC) screening and payment detail set-up.
- Management and tracking of COIs required by C&W contracts.

A supplier pay one fee per 12- month period which covers all business they have with C&W.

We are committed to the safety of our suppliers, which is why we are introducing a new Compliance Management Program. This program will help make compliance easier for you and ensure that you always have the right coverage for each job with us. This will be the new standard to gain compliance for all our suppliers moving forward; joining now will ensure that you remain qualified for ongoing work and future bid opportunities.

What are the costs of the program?

You will receive a personalized quote while you go through the online registration process. Costs vary based on the compliance requirement associated with your work to ensure that you only pay for the level of service that you need. For additional assistance or to receive a live quote, speak with a specialist at 800-506-7427 Opt. 2

What do I receive with my membership fee?

What do I receive with my membership fee? This will be a valuable investment to ensure your safety, compliance and sustainability. In addition to ensuring that you have the correct coverage to work with us, you will also be supported by Compliance Specialists who will monitor your compliance status and notify you when you need to update or renew your documentation. In addition, you will gain access to additional benefits offered by our partner Avetta, including discounts on insurance and other purchases, dedicated support to help you save time, and exposure to other hiring clients. Suppliers like you have found this a worthwhile investment for their businesses:

“With Avetta, we are equipped with the tools to connect with more clients, operate at the highest safety levels, do great work and avoid hefty fines or lawsuits”

- Alliance Environmental Group, Inc. (Building services)

My work hasn’t started yet, do I need to join now?

It’s never too early to join. Registering now will make sure that you are all set to get on site and start work once an official PO is initiated. In addition, this will provide you early access to benefits offered by our partner Avetta including dedicated support to help you save time on compliance paperwork, exposure to other hiring clients, and special discounts on insurance and other purchases.

Does this program apply to me?

If you have received an email from us (or our partner Avetta) with a link to this site, it means that we have identified you as an important part of our supply chain, and we are requesting you to register in our new Compliance Management Program. This program applies to on-site, off-site, transportation and materials suppliers. Compliance requirements will be tailored to the type of work you do to ensure that you only submit information that is applicable to your work.

What suppliers value about the Avetta platform